Privacy Policy

Privacy Policy

Last updated: 28.06.2026

This Privacy Policy is intended to tell you what information we collect and for what reason, in accordance with the European Union General Data Protection Regulation No. 2016/679 (GDPR, effective May 25th, 2018).

This Privacy Policy has been compiled to better serve those who are concerned with how their "personally identifiable information" (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personally identifiable information in accordance with our Website.

What personal information do we collect?

When registering on our Site, as appropriate, you will be asked to enter your email address or other details to aid in identifying your account.

When do we collect information?

We collect information from you when you register on our Site or enter information on our Site.

How do we use your information?

We may use the information we collect from you when you register, browse the Website, or use certain other Site features in the following ways:

  • To allow us to better serve you regarding features or in responding to your support requests.
  • To send periodic emails regarding your account or other services (such as purchase confirmations).

Some of our providers have access to certain information for their services:

  • PayPal — records the email address and IP address when a purchase is made through their platform.
  • Cloudflare — registers the IP address when accessing the Tempest-WoW web pages.

The Tempest-WoW Support Team is the sole owner of the above data, and only qualified members of the Tempest-WoW Team can see it. The Tempest-WoW Team consults this information only for in-game support or technical assistance. A player's information is destroyed after 3 years of inactivity.

How do we protect your information?

Our Website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our Site as safe as possible. Information stored on the Website is encrypted using various algorithms.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a User registers an account, submits, or accesses their information to maintain the safety of your personal information. All payment transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your device through your web browser (if you allow) that enable the site's systems to recognise your browser and capture and remember certain information. We use cookies to help us automatically remember you for your next visit, to understand your preferences based on previous or current Site activity, and to compile aggregate data about Site traffic and interaction so that we can offer better Site experiences and tools in the future.

You can choose to have your browser warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. Each browser is a little different, so look at your browser's help menu to learn the correct way to modify your cookies.

If you disable cookies, some features will be disabled and some of our services will not function properly — for example, the "Remember me" feature on login.

Third-party disclosure & links

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We do not include or offer third-party products or services on our Website, and we do not allow third-party behavioral tracking.

We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Users can also visit our Site anonymously.

Your rights regarding your personal data

Under the GDPR, you have the right to the following:

  • The right to access all your data and to download a copy of all of your data.
  • The right to delete all of your data.
  • The right to write a complaint to a supervisory body that deals with personal data protection.

You may choose at any time to disable your account in the User panel, in which case the information will be destroyed after a period of 14 days. This deactivation is cancelled if the account is used during this time. You are able to change your personal information by logging into your account or by sending us a support ticket.

Retention of data for system integrity and security

In accordance with Article 6(1)(f) of the General Data Protection Regulation (GDPR), we retain certain personal data of banned users under the legal basis of legitimate interests. This retention is necessary to maintain the integrity and security of our systems, enforce our Terms of Service, and prevent abuse or fraudulent activity.

The data retained may include the username, email address, and IP address. Usernames are retained to enforce bans across platforms, email addresses to prevent duplicate or fraudulent account creation, and IP addresses to detect and block malicious activity or unauthorised access.

This data will not be used for marketing or other unrelated purposes and will be securely deleted after 3 years, unless required to be retained longer for legal compliance or litigation. Anonymised data may be kept for statistical, security, or operational purposes.

Contacting Us

If there are any questions regarding this Privacy Policy, you may contact us using the information below:

www.tempest-wow.com
[email protected]